Privacy Policy

At eOrdy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website at www.eOrdy.com, purchase our products on third-party platforms such as Amazon and Walmart, engage in wholesale transactions (online or offline), or participate in our affiliate program.

eOrdy is an online and offline wholesaler specializing in Paper Packing Bags, Large Traveling Bags, Pill Organizer Boxes, and Fitness Products. We value your trust and comply with applicable data protection laws, including India’s Digital Personal Data Protection Act, 2023 (DPDP Act), to ensure transparency and security.

Information We Collect

We may collect the following types of personal information:

• Contact and Identification Information: Name, email address, phone number, billing and shipping address.
• Transaction Information: Payment details (processed securely by third-party payment providers), order history, and purchase preferences.
• Business/Wholesale Information: Company name, GSTIN or other tax IDs, business address, and contact details for wholesale buyers.
• Usage and Device Information: IP address, browser type, device information, and website usage data (such as pages visited) collected through cookies and similar technologies (where applicable on our site).
• Other Information: Any details you voluntarily provide when contacting us, inquiring about wholesale, or joining our affiliate program.

We primarily collect this information when you place orders, contact us, register for wholesale accounts, or interact with our services.

How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To manage wholesale inquiries, provide quotes, and facilitate bulk transactions (online or offline).
• To communicate with you about your orders, promotions, updates, and customer support.
• To operate and improve our services, website, and affiliate program.
• To comply with legal obligations, prevent fraud, and enforce our policies.
• For marketing purposes (only with your consent, where required), such as sending newsletters or promotional offers related to our products.

Sharing Your Information

We do not sell your personal information. We may share it in limited circumstances:

• With third-party service providers (e.g., payment processors, shipping carriers, logistics partners, and IT services) who help us operate our business.
• With marketplace platforms like Amazon and Walmart when you purchase through their sites (subject to their privacy policies).
• With affiliates or partners in our affiliate program for relevant product promotions.
• When required by law, court order, or government authority.
• In connection with a business transfer (such as merger or acquisition).

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes encryption where appropriate and secure storage practices. However, no method of transmission over the internet is 100% secure.

Your Rights

Under applicable laws (including the DPDP Act), you may have rights such as:

• Accessing, correcting, or updating your personal information.
• Withdrawing consent (where processing is consent-based).
• Requesting deletion of your data (subject to legal exceptions).
• Lodging a complaint with the relevant Data Protection Board.
• To exercise these rights, contact us at info@eordy.com.com. We will respond in accordance with legal timelines.

Cookies and Tracking Technologies

Our website eOrdy.com may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.

International Transfers

As an India-based company, your data is primarily processed in India. If transferred internationally (e.g., for cloud services), we ensure appropriate safeguards are in place.

Children’s Privacy

Our products and services are not directed at children under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.